Contact

Get in touch with us:

By Email:
Due to increased demand, the preferred method to contact us is via the chat button below or email us at info@EpicAdultToyStore.com. If you are inquiring about an order, please include your order number.

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By Phone:

To place a phone order, you can call us direct toll free in the U.S. at 1-909-341-3087

Due to high call volume, please allow for extended wait time.
All other questions or issues are best handled via email
 

Looking for tracking details?

Tracking details are available in your Epic Adult Toy Store account. Log into your account, and click on the most recent order number in your order history. Your tracking number and link will be on top of your order details.

Log in to your account

If you checked out as a guest or were not logged into your account when placing your order, a shipment notification containing tracking details is emailed within 48 Hrs. from when the order was submitted. It will have a tracking link that will direct you to the tracking details for your shipment. Please check your email inbox for your shipment confirmation email from info@EpicAdultToyStore.com.